Chick-fil-A Dine In

I've brought this up with Emily once but for some reason my family has given me a hard time about this.

My mind just can't wrap itself around how Chick-fil-a manages their dine-in ordering system.  Their main problem is that they don't have any way to differentiate the ordering from the receiving lines.  There are usually a couple of registers open and people standing in a general group in front of them.  I usually have to ask a few people whether or not they are in line or waiting for their food.  Once I find a somewhat normal line I order and everything is fine.  No number is given to me so I'm forced to wait.  I can't wait by the register because there's no room since there's someone behind me, so I have to stand a few feet back with the rest of the group trying to figure out who's in line and who's already ordered.  After being asked if I'm in line a few times by people just entering the restaurant I hear "Chicken nugget meal, 8 count."  I walk up towards the food, but someone else steps in and grabs the bag.  I ask the cashier if that was mine but she lets me know that mine is about to come up.

This is the point when I start to feel like I'm in a Mr. Bean episode.  I then take the walk of shame back to the group waiting for food/ordering when another bag comes up.  This time it's mine, or so I think it's mine but I can't ask the cashier because she's too worried getting a refill for a guy who was apparently standing in the mystery refill line.  After he gets his half diet lemonade, half ice tea I finally get my bag of food.

I can't think of any other fast food restaurant that has this problem.  Wendy's has barriers so you know where the ordering line is.  Although Wendy's also has the mystery refill line.  McDonald's and almost every other fast food chain gives you a number so you know exactly what your order is without having to stand with a mass of people.

I love Chick-fil-a and I think they have the best drive-thru service hands down, I just wish they would take into consideration altering these things.